Privacy policy

Last updated: October 2025

At N20 Immobilier, protecting your personal data is a priority. This privacy policy describes how we collect, use and protect the information you provide when using our website.

1. Data controller

N20 IMMOBILIER SARL
Genève, Suisse
Téléphone : +41 76 419 20 21
E-mail : contact@n20immobilier.ch
Site web : www.n20immobilier.ch

The data controller determines the purposes and means of processing personal data collected via the website.

2. Personal data collected

We may collect the following information via our contact or search mandate forms:

First and last name
Email address
Telephone number
Postal address (if applicable)
Information about your property project (search, budget, type of property, location, etc.)

Some data is mandatory for processing your request, while other data is optional.

3. Purposes of processing

Your data is collected for the following purposes:

To respond to your contact or property search requests
To manage your file in the context of a search or relocation mandate
To send you commercial information or news (only if you have given your consent)
Improve the quality of our services and navigation on the website

4. Legal basis for processing

The processing of your personal data is based on:

Your consent, when you fill in a form on our website
The performance of a contract, within the framework of a mandate or a specific request
Our legitimate interest, to ensure the management and follow-up of our customers and prospects

5. Data recipients

Your personal data is intended solely for the internal team at N20 Immobilier. It may be transmitted to trusted service providers (hosting providers, web services, management tools) solely for technical purposes, in accordance with confidentiality requirements and the GDPR.

6. Retention period

Your data is retained for a maximum period of three years from your last contact or the end of the mandate, unless otherwise required by law.

7. Security and hosting

We implement all necessary technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. Our servers and partner services comply with the security standards in force in Switzerland and Europe.

8. Your rights

In accordance with the legislation in force (GDPR and Federal Data Protection Act – FADP), you have the following rights:

Right of access and rectification
Right to erasure (‘right to be forgotten’)
Right to restriction or objection to processing
Right to data portability
Right to withdraw your consent at any time

To exercise your rights, you can contact: info@n20-immobilier.ch

9. Cookies

Our website may use cookies to improve your user experience and analyse website traffic. You can configure your browser to refuse all or some cookies. For more information, see our cookie policy.

10. Policy changes

N20 Immobilier reserves the right to change this privacy policy at any time. The most recent version is always available on this page, with the date of the update indicated at the top.

11. Contact

For any questions regarding the protection of your personal data: